TERMS AND CONDITIONS
TERMS AND CONDITIONS
Please take the time to read the following terms and conditions. The information outlined in these terms and conditions can and/or will be used in the event of a discrepancy. The parties to this agreement include Bodyfuel Supplements Pty. Ltd. Trading as Flex24/7 Gym and the member detailed on the completed membership form. By signing the Membership Form the Member agrees to have been provided with a copy of these Terms and Conditions. All members of Flex must be a minimum of 12 years of age. Members under 16 will need to be supervised by an adult when using the gym facilities. All membership agreements for children under 18 years of age are required to be authorized and signed by a parent/guardian. Acknowledgement of Obligations, Risks & Injury
The Member acknowledges that any activity undertaken at Flex 24/7 Gym is dangerous and that by participating in such activity the Member is exposed to certain risks. The Member acknowledges that they are physically and medically sound to undertake any activity and agree to advise Flex 24/7 Gym if they become physically and/or medically unsound to participate in such activity. The Member understands that while participating in an activity:
- They may be injured, physically or mentally or may die;
- Their personal property may be stolen, lost or damaged;
- Other people participating in the activity may cause them injury or may steal or damage their property;
- The Member may cause injury to other persons or damage their property.
The Member participates in any activity at their sole risk and responsibility and the Member assumes responsibility
for any injury, death or property loss or damage resulting from their participation in an activity. The Member releases, indemnifies and exempts Flex 24/7 Gym, its employees, agents and contractors, from and against all and
any actions or claims which may be made by the Member or on the Member’s behalf or by other parties for or in
respect of or arising out of any injury, loss, damage or death caused to the Member or their property whether by
negligence, breach of contract or otherwise.
TURNSTILEGATE PENALTY
I agree, if I allow any non-member or member to the gym using my access key or pass, I
would be liable to pay $150 turnstile gate penalty fee plus $15 for casual visit for each person and I would also be
responsible for any loss, Steal or damages to the Gym by them. If I do not pay penalty charges on time, there would
be 10% interest charges on the penalty fee each day. Please mind your personal belonging as we do not take
responsibility if they get lost or stolen.
ENTRY REQUIREMENTS
I understand, it is compulsory to bring towel to the gym every time which means “No towel no training”. I would never
come to the gym in workwear, work shoes, steel cap shoes, dirty clothes, thongs and dirty shoes. I shall always come
to the gym in appropriate neat and clean gym clothing and shoes. Flex 24/7 has the right to stop my access to the gym
if the above written conditions are not followed
To maintain health and safety, which is the most important thing as we all want to stay safe, healthy, and happy. It is
the condition of your membership that you fully understand and abide the following conditions: – Use all equipment
with proper knowledge to avoid injuries as we do not take responsibility for any kind of incident. Heavy weight plates
to be stacked to the bottom of the weight tree. Do not bang or drop the weights rudely while using any equipment.
Machines are not to be used when a ‘ Please Do not use’ tag is placed on them. Do not lean against or touch mirrors.
Towels to be used/Placed on all resistance machines ‘seats and floormats. Equipment to be shared if requested by
another person.
Spray Bottles and clothes to be used to wipe out all the Machines after use. Weights to be replaced after use, including
repositioning equipment to correct place if removed. Water spillages either on the gym floor or in the bathroom needs
to be notify at reception or moped. Covered shoes to be always worn. All belongings to be left in dedicated lockers.
Weight pins to be removed from all resistance machines after use. Assess the machine before using. In case of a faulty
machine please advise the Manager or receptionist on duty.
Membership
Membership at Flex24/7Gym entitles the Member to work out as many times as they wish in a given period. Flex
reserves the right to make changes to exercise equipment supplied at any time. To ascertain exactly what a particular
facility provides please enquire at the facility directly. There may be additional fees charged to access these facilities
and services. Flex also reserves the right to make changes to the opening hours and pricing. MEMBERSHIP KEY TAGS
- Upon joining Flex24/7 Gym, a photograph of each member will be taken for security purposes to help ensure the safety and security of all members and patrons. The photograph will be stored in Flex24/7 Gym’s database and used solely for identification and security purposes. Each member will be issued one membership key tag, for which a fee of $20.00 applies. Members are responsible for keeping their key tags safe and secure. All members must present and scan their membership key tag upon entering Flex24/7 Gym. Key tag scanning is compulsory for security, access control and insurance purposes.If a member enters the gym without their membership key tag, they will be required to pay the applicable casual visit fee as an entry charge.
- Membership key tags are strictly personal and must not be shared with or used by another person. If a member allows another person to use their membership key tag, their membership may be cancelled immediately without prior warning, and no refund will be provided, where legally permitted. A $150 turnstile penalty, in addition to the applicable casual visit fees, may also be charged. Both the registered member and the person using the key tag may be permanently banned from entering or using Flex24/7 Gym.
- If a member has an overdue balance on their direct debit membership, access to Flex24/7 Gym may be suspended until all outstanding amounts have been paid in full, subject to the membership agreement and applicable laws.
- If a member loses their membership key tag, a replacement fee of $20.00 will apply.
UPFRONT MEMBERSHIP PAYMENT
The member understands that if a membership payment is made upfront. The member will not be entitled to
refund of any monies paid in case of membership cancellation. Upfront membership cannot be transferred or
refunded.
DIRECT DEBIT MEMBERSHIPS
A member who applies for direct debit membership by completing the online application form, request and
authorizes to directly debit the member’s nominated bank account. The member understands that a Admin Fee
applies to direct debit memberships. Flex 24/7 Gym has two direct debit options, which a member can choose
from:
- An ongoing contract with minimum 12 months term. This is debited on weekly or fortnightly basis. Once the member has completed their 12 months contract, their membership will continue to be ongoing. Only active period of membership would be counted in 12 months period. Suspension period would not be counted in 12 months term and the 12 months term would be extended accordingly. If the member wishes to cancel their membership within their contract period, an early cancellation fee of $150 shall apply. The member will be required to complete a direct debit cancellation form and lodge it with Flex 24/7 Gym at least 28 days prior to the cancellation date. The member will not be required to pay the exit fee if they cancel their membership after completion of 12 months contract. Member must pay membership fee as normal during 28 days’ notice period. No verbal notices are accepted.
This is an ongoing membership with no minimum contract term. Membership fees are payable by direct
debit on a weekly or fortnightly basis. Members who wish to cancel their membership must provide at least
28 days’ written notice before the requested cancellation date. To cancel, members must attend Flex 24/7
Gym in person, complete the membership cancellation form, and submit the completed form to reception.
Verbal cancellation requests or notices will not be accepted. Membership fees must continue to be paid as
usual throughout the 28-day notice period. Direct debit is an automatic payment arrangement under which
membership fees are deducted from the member’s nominated bank account or payment method on a
weekly or fortnightly basis. Direct debit payments will continue until the member’s cancellation has been
processed in accordance with this agreement.
All direct debit memberships are subject to an administration fee.
If a direct debit payment is dishonored or unsuccessful for any reason, Flex 24/7 Gym reserves the right to
recover the outstanding membership fees and any applicable administration fees on the next scheduled
direct debit date.
A $10 dishonor fee will apply to each unsuccessful direct debit payment, regardless of the reason for the
failed payment.
If a member has an overdue balance on their direct debit membership, access to Flex 24/7 Gym may be suspended
until all outstanding amounts have been paid in full. In case member lost his key tag key tag replacement fee is $20.
MEMBERSHIP SUSPENSION
Please note that the following is subject to a member paying the standard fee for their Direct Debit
Membership: The member may suspend their membership for minimum period of 2 weeks and maximum
period of 4 weeks in a year. Members must provide Flex 24/7 Gym with at least 15 days’ advance notice before
the requested suspension start date. Notice must be provided either in writing or in person by completing a
membership suspension form and submitting it to reception staff.
All suspension requests are subject to the applicable membership terms and confirmation by Flex 24/7 Gym.
Transfer Membership:
Membership can be transferred to new member if it is not Promotional Membership by paying $90 transfer
Fee.
PROMOTIONAL VIDEOS AND PHOTOGRAPHY:
I have no objection if Flex 24/7 Gym use my shotted videos or photographs at their Gym for their online
promotions.
Lockers
Lockers are available at Flex 24/7 Gym. Members need to ask the key from reception and swap with their valuable
belonging. After finish they can return the locker’s key at reception and get their belonging back. Locker’s key is
not allowed to take outside the gym. In case member lost the locker’s key, he will get charge for all the expenses.
Sauna
Every Member is allowed 25 MINUTES MAX in 24 hours once sauna turned is on. You agree to wear appropriate
clothes in sauna and carry a towel in Sauna. Electronics equipment ae not allowed in sauna. Seek medical advice
before sitting in sauna.
Boxing/MMA:
- LIGHT SPARRING ONLY
- NO AIMING AT YOUR OPPONENT’S HEAD
- SHOES OFF AT ALL TIMES
- LIGHT TAKEDOWNS IN THE RING
- YOU ARE LIABLE FOR YOUR OWN ACTIONS IN THE RING
Note: Flex24/7 gym is not taking any responsibility any injury or any incident happened in MMA cage.
PlayStation Area:
Members are only allowed to get the controller to play PlayStation if they swap their valuable belonging with
controller at reception. After play they can return controller back at reception and get their belonging back. In
case they lost/steal controller they will be get charge for all the expenses. Same as controller for Pilates Tv. Note:
- Any items of lost property will be held by Flex24/7 Gym for one week and will then be thrown out or donated to various charities.
- All Members are responsible for their own vehicles in car park area. Flex is not taking any responsibility for any damage.
- Only our authorized PTs are allowed to conduct PT sessions.
- There is no cooling off period.
- No Money will be refunded in case you change your mind.
- Any damage done to Flex 24/7 Gym property or equipment will be followed by Legal Action against the person involved.
- Management keeps the right to refuse membership.
- No misbehaviour will be tolerated with staff or any other members at flex 24/7 gym. Management can cancel the membership straight way without giving any notice.
MEDICAL CONDITIONS
I hereby agree that I have informed Flex 24/7 Gym Epping of my following medical conditions (if any) and hold no claim
against Flex 24/7 Gym Epping in the event of injury or death.